Frequently Asked Questions (FAQ)
Website creation
How long to get my website online?
2 to 4 weeks for a showcase site, from the moment your content (texts, photos, logo) is ready. If you have nothing, I'll help you structure this.
Can I change the site by myself then?
Yeah, that's all the point. WordPress + Divi Builder allow you to change a text, image or add a page without touching the code. 1h training included.
What if I don't have a logo, no photos, no text?
We're talking about it at the discovery call. I can offer you graphic designer services, help you write texts, or use professional image banks.
Why WordPress and not Wix or Squarespace?
Because WordPress belongs to you. You are not a prisoner of a platform, you can migrate everything, and it adapts to all future developments (blog, shop, multilingual, etc.).
Are you proposing maintenance?
Yes, as an option: updates, backups, security, minor modifications. From £40/month.
IT services
An IT manager/director, for what purpose?
Our services are designed for TPEs and SMEs who need to optimize, structure or secure their information systems, but whose size does not justify hiring a full-time IT Manager (RSI/DSI).
How does the Essential Pack audit work?
It is a remote or on-site intervention (depending on your preference) to make a quick situation report. We analyze your tools, costs and faults, and then deliver you within 48 to 72h a clear and prioritized action plan during a visio restitution.
Our tools are scattered and we pay too many subscriptions. Can you help us?
Absolutely. This is the most common challenge. We identify unnecessary licenses and redundant software to simplify your daily lives, lower your bills and centralize your work methods.
Do you offer medium/long-term IT support?
Yes. Through our tailor-made offer, we act as your trusted partner of the month. We manage your providers, integrate your new tools (ERP, CRM) and accompany your teams without technical jargon.
How does the first contact go?
It all starts with a telephone or video exchange of 30 minutes. It is completely free and without commitment, and this allows us to make a first direct point about your current blockages.
ERP - Dolibarr
Does Dolibarr require a monthly subscription per user?
No. Unlike traditional ERPs in SaaS mode (software as a service), Dolibarr is free software (Open Source). You have no license cost per user, which is ideal to master the budget of a growing startup.
How long does it take to configure and master the tool?
With custom integration where only essential modules are activated, the system is operational from day one. A 2-hour training course is usually enough to make your team completely autonomous.
Can I access Dolibarr from my phone or iPad?
Yes! We install Dolibarr in an environment hosted on the web that belongs to you. For this, we choose Hostinger, a serious market player. The cost of accommodation is also very reasonable (about 15€ per month). This hosting method does not force you to maintain a server on your premises and, moreover, it allows you to access it from your phone and iPad, wherever you are!
What are the essential modules you install by default?
We implement by default the following modules:
- customer relationship management, customer records, prospects, contacts
- commercial proposals, specifications
- invoicing and credit notes
- banks, bank reconciliations
- user management, groups and access permissions
For all the activation of all other functions, we are at your disposal to study your needs.
